GDPR Compliance
Last Updated: February 21, 2025
Welcome to Daavilefx!
At Daavilefx, we are committed to protecting the privacy and personal data of our users worldwide, including those in the European Union (EU), in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws (e.g., California Consumer Privacy Act, CCPA).
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products (e.g., Expert Advisor), or use our services (e.g., copy trading, PAMM).
1. What Information We Collect
Personal Data Collection
We may collect the following types of personal data:
- Contact Information: Your name, email address, and phone number (e.g., when you sign up for our newsletter, Discord community, or contact support at [email protected]).
- Payment Information: Transaction details processed securely via Stripe for card payments (including Google Pay) and NowPayments for cryptocurrency transactions. We do not directly handle or store your payment data beyond what’s needed for order fulfillment.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited (collected via cookies or similar technologies).
- Account Data: Details you provide when purchasing our Expert Advisor (EA) or subscribing to premium services, including trading preferences for Copy Trading or PAMM services.
We do not collect sensitive financial data beyond what is necessary for transactions (handled by Stripe and NowPayments) or trading services (processed via regulated brokers).
2. How We Use Your Information
We use your personal data to:
- Provide and improve our products and services (e.g., EA, copy trading, support via email, Discord, or call/video call).
- Process transactions and deliver digital products (e.g., EA code/system).
- Communicate with you about updates, promotions, or support (you can opt out of marketing communications).
- Analyze website usage to enhance user experience and ensure accessibility (see our Accessibility Statement).
- Comply with legal obligations, including GDPR and other data protection laws.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance functionality and user experience.
However, we prioritize your privacy, especially for EU users under GDPR:
- Cookie Consent: We require an opt-in for any tracking cookies (not just an opt-out).
- When you visit our site, you’ll see a cookie consent banner (managed via a plugin like Complianz for GDPR compliance) with a “Manage Preferences” option, allowing you to customize which cookies you accept (e.g., essential, analytics, marketing).
- You can withdraw consent at any time.
- Types of Cookies: We may use:
- Essential cookies for website functionality (e.g., login, cart).
- Analytics cookies (e.g., Google Analytics, Facebook Pixel) to monitor traffic, but only with your explicit consent.
- Marketing cookies for personalized ads, also requiring consent.
- Data Anonymization: We ensure data collected via analytics tools is anonymized where possible to protect your privacy.
4. Your Data Protection Rights
Under GDPR and other applicable laws, you have the following rights regarding your personal data:
- Access: You can request to view the personal data we store about you.
- Rectification: You can request corrections to inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data (“right to be forgotten”).
- Restriction: You can request restrictions on how we process your data.
- Objection: You can object to certain data processing activities, such as marketing.
- Data Portability: You can request a copy of your data in a machine-readable format.
To exercise these rights, contact us at [email protected] with subject “GDPR PERSONAL DATA”.
We will respond to your request within 30 days, as required by GDPR.
5. Data Sharing and Third Parties
Data Sharing Policy
We do not sell your personal data.
We may share your information with:
- Payment Processors: Stripe for card payments (including Google Pay) and NowPayments for cryptocurrency transactions (their Privacy Policy applies to transaction data).
- Regulated Brokers: For Copy Trading or PAMM services, ensuring your trading data is handled securely (brokers’ privacy policies apply).
- Service Providers: Third-party tools (e.g., analytics, email platforms) with strict data protection agreements, only with your consent for tracking cookies.
- Legal Authorities: If required by law or to protect our rights, privacy, or safety.
All third parties are bound by confidentiality obligations and must comply with GDPR and other relevant laws.
6. Data Storage and Security
- Storage: Your data is stored on secure servers and only retained as long as necessary for the purposes outlined or as required by law (e.g., transaction records).
- Security: We implement technical and organizational measures (e.g., encryption, firewalls) to protect your data from unauthorized access, loss, or misuse. However, no method is 100% secure, and you use our services at your own risk.
7. International Data Transfers
As Daavilefx serves users worldwide, your data may be transferred to or processed in countries outside your region, including the EU or U.S.
We ensure that such transfers comply with GDPR (e.g., through Standard Contractual Clauses) and other applicable laws to protect your privacy.
8. Children’s Privacy
Our website and services are not intended for individuals under 18.
We do not knowingly collect data from minors.
If you believe a minor has provided us with personal data, please contact [email protected], and we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The “Last Updated” date at the top will indicate the latest version.
We’ll notify you of significant changes via email or through our website.
By continuing to use Daavilefx after updates, you agree to the revised policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:
- Email: [email protected]
- Website: Use the contact form at [insert URL, daavilefx.com/contact]
You also have the right to lodge a complaint with your local data protection authority, particularly if you’re in the EU (e.g., your country’s Data Protection Authority).
